Popular Articles
How Our Storage Fees Work
Our storage fees are a $10 per-gigabyte one time fee. You pay only for the storage you need and then you never pay for it again. You can add additional storage whenever you'd like, a gigabyte at a time.
File Types That We Accept and Support
Permanent.org will accept and store all file formats uploaded to our system by our members. We like to say "if it's made of bits, we'll take it." However, we do have a set of "supported" file formats for each category of file (photo, video, documents ...
What is Permanent.org?
Permanent.org is the world’s first consumer-grade, secure cloud storage service backed by a nonprofit. But it's more than just a cloud based back-up service. Our permanent digital archives provide you with a safe place to preserve and share your ...
How Our Endowment Works
Permanent endows your digital legacy with the financial stability of a museum, library or university to keep it permanently safe and accessible with a single one time storage fee. Each time a user purchases storage, we invest their one-time, ...
What is Our Nonprofit Mission?
Our Mission To preserve and provide perpetual access to the digital legacy of all people for the historical and educational benefit of future generations. What We Believe Our public service and the technical design choices we make when building ...
Recent Articles
Storage Refund Policy
Permanent.org will refund storage that has not been used in the following cases outlined in this document. We will refund storage in units of gigabytes, rounded down, up to the storage that remains unused in your account. The refund can be requested ...
Using Bulk Metadata Editing Features on Mobile
The mobile app's bulk metadata editing features make adding and changing metadata quick and easy. Bulk metadata editing allows you to change the metadata of multiple files simultaneously. Some ways you could use bulk metadata editing include: Adding ...
How to Gift Storage to Another Person
Sharing Permanent with friends, family, colleagues, and community members is a wonderful gift. Your loved one can get started preserving their stories and their legacy with their gift. You can gift storage to an existing Permanent member. You can ...
Adding Alt Text
At Permanent, our mission is to preserve and provide perpetual access to the digital legacy of all people for the historical and educational benefit of future generations. Because of this mission, we hope to ensure that all people can access these ...
How to Assign Yourself as the Archive Payer
An archive payer is the person who pays for all uploads to a particular archive. Without an archive payer, Permanent deducts storage from the uploader's total storage. With an archive payer, Permanent deducts storage from the archive payer's total ...